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Saving Money on Telecoms: Tips for Business Owners

Budgets are tight right now – that’s clear in the consumer market and within industry. Inflation is pushing everything from energy to crème eggs up in value, possibly into double-figures, in 2022 alone!

While we’re no ‘financial experts’ like Martin Lewis, and we can’t exactly advise the best things to do for your energy bills, with decades and decades of telecoms experience we certainly can give you some tips on how to reduce your telecoms spend!

So, keep on reading for the in-depth explanation on these 5 top tips:

  • Fully Embrace Fibre
  • Optimise Your Lines
  • Unify Your Communications
  • Minimise Mobile Data Costs
  • Seriously Consider Security

Fully Embrace Fibre

Our first, and probably most forceful points is this – embrace our full fibre future!

For the last two decades, many small and medium-sized businesses have been able to make-do with low-cost broadband services, using copper connections. While these are incredibly cost-effective, they’re not as future-proof as they once were.

As cloud services have been gaining popularity, hybrid working has become more commonplace, and businesses pivot to OpEx services, the need for a robust, scalable connection has never been greater.

Benefits of Full Fibre

  • High speed connection (typically up to 1Gbps)
  • Future proof past the 2025 Switch Off
  • More reliable and faster fix-times
  • Low latency for VR and real-time data needs
  • Run HD video and voice lines over internet connection

Fully Embrace Fibre

Our first, and probably most forceful points is this – embrace our full fibre future!

For the last two decades, many small and medium-sized businesses have been able to make-do with low-cost broadband services, using copper connections. While these are incredibly cost-effective, they’re not as future-proof as they once were.

As cloud services have been gaining popularity, hybrid working has become more commonplace, and businesses pivot to OpEx services, the need for a robust, scalable connection has never been greater.

Benefits of Full Fibre

  • High speed connection (typically up to 1Gbps)
  • Future proof past the 2025 Switch Off
  • More reliable and faster fix-times
  • Low latency for VR and real-time data needs
  • Run HD video and voice lines over internet connection

A full fibre connection will ensure that no matter how many cloud services you decide to use, or staff you hire, that everyone can enjoy a high-speed connection that keeps them productive. As your needs grow and your existing connection (say 500Mbps) reaches its capacity, increasing your bandwidth to say 1Gbps is only a couple of clicks – no messy installations or downtime needed!

Plus, the old copper networks (ASDL and PSTN) will soon be deactivated permanently. So, embracing fibre sooner rather than later means you can get a head start on your competitors, and you’re not going to get caught out as the deadline approaches, when all the ‘last-minuters’ flood the market and push lead times into months, rather than weeks!

Optimise Your Lines

Depending on how up-to-date your calling technology is, you could save a considerable amount by simply consolidating the number of lines you rent from your provider.

Hot desking, for example, has been a great way to reduce costs (albeit before the pandemic), but some businesses forget to stop the line rental, so even when deskphones have left the desks, the numbers are still getting charged.

So, ask yourself, with so many businesses using their laptops or phones for meetings, do you really need a separate line for the boardroom? Or deskphones in offices?

Get a FREE TELECOMS REVIEW to see how much you could save…As Unified Communications experts, we’ll give you an honest opinion.
Call 020 7147 7000 today!

Unify Your Communications

Are you paying for separate systems to run your CRM, contact centre, web chat and instant messaging solutions?

If so, you could save a considerable chunk of cash each month by bring your disparate services into one Unified Communication system. Especially if staff are spending some of their time working from home, a UC solution will make sure staff stay productive, and you can maintain visibility over their efforts.

Benefits of Unified Communications

  • All comms in one system – saving time and money
  • Staff can take calls anywhere
  • In-depth reporting and analytics
  • Never miss a call
  • Increase customer satisfaction scores
  • Less upfront costs + easy to scale up or down
  • Increased security

Obviously, something as integral as your communications platform is a considerable upheaval, but the right solution (And ongoing support) will ensure your team can enjoy a system that helps them get more work done and improve the experience of your customers, leading to happier staff and customers that are more likely to promote your products!

Minimise Mobile Data Costs

If you’re still supplying your team’s mobile phones, you could save another considerable chunk of money by either deploying a BYOD policy, or looking at shared mobile data pools.

BYOD

Many of us now have unlimited data on our personal mobile phone plans, so we’re never without the data we need to sat-nav us to where we need to be, or occupy a long train journey. Consider too that most VoIP and UC solutions enable staff to take their office with them using an app. So, why do they need a separate device, paid for by you, for their work-life?

BYOD policies may strike fear from a security/compliance point of view, but with modern remote access and management systems, you can actually ensure staff keep their phones up to date (and as secure as possible), with the added benefit of being able to wipe business-critical data, even off their own phones, should the need arise!

You don’t have to pay their bill (or you could give a small amount as a small gesture) and as it’s their device, no need to pay for repairs, insurance or the cost of a new handset every couple of years!

Mobile Data Pools

How often do you get charged extra when staff go over their data allowances? OR, if your plans include unlimited data, do you think you’re getting value for money?

Mobile data pools create exactly that – a pool of data that all your business phones can pull from. Meaning if you have a few heavy users and some that hardly use data on their phones at all, you could save significant amounts of GBs per month, and thus bring your monthly spend down accordingly, without unpredictable overage charges or expensive unlimited data plans!

Seriously Consider Security

What is the cost to put right a ‘hack’, cyberattack or data breach? According to the Department for Digital, Culture, Media and Sport, it’s approximately £8,000!

“Among the 39% of businesses and 26% of charities that identify breaches or attacks, one in five (21% and 18% respectively) end up losing money, data or other assets… where businesses have faced breaches with material outcomes, the average (mean) cost of all the cyber security breaches these businesses have experienced in the past 12 months is estimated to be £8,460.”
NCSC

Those numbers above put the need for robust security into cold hard numbers, and even for small businesses in supply chains, the need for some form of cyber security is essential. But that doesn’t mean you need specialist services or 24/7 network monitoring.

“99% of Microsoft account hacks are blocked using multi-factor authentication,
yet 97% of M365 users don’t enable it!.”

Microsoft

So many small businesses can protect themselves better without even spending an extra penny – all you need is a Telecoms supplier that can guide you through any best-practices and training you need to make the most of the safety systems you already have!


All told, saving money on your telecoms spend isn’t hard, it’s just being savvy with an accurate overview of your needs, goals and challenges. As a leading provider of Unified Communications Solutions, Unicomm is here for businesses of all sizes. We’re not tied to a particular vendor, so you’ll get our honest opinion as we help you navigate the vast range of technologies to find the right solution for you.

From having the right telephony solution for your operation, installing the right internet connection and connecting your hosted cloud services, we will help you put all the pieces together on-time and in-budget, with as little disruption as possible.

Plus, every single customer of ours enjoys a comprehensive and bespoke support and maintenance contract that guarantees that your IT infrastructure works seamlessly for years to come.

So, if you want a telecoms partner that will not only help you improve efficiencies and elevate your business, but save money too, don’t hesitate to get in touch or call us in 0202 7147 7000!

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